Gaming is for enjoyment, not stress. 699bd believes that responsible gaming is not just a set of rules — it's a way of life. We are committed to protecting the mental and financial well-being of every member.
699bd proves its commitment to responsible gaming through real action, not just words. Our six core programs keep you safe at all times.
A strict age verification process is in place at registration. Access to the 699bd platform is strictly prohibited for anyone under 18, and we enforce this through technical measures.
You can set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a waiting period.
Decide in advance how long you will play. 699bd's session timer will remind you when the time is up and automatically send an alert once your set time has passed.
If you feel you need a break, you can temporarily lock your account for anywhere from 24 hours to 6 weeks. During this time, you will not receive any marketing messages either.
For a longer break, you can choose self-exclusion from 6 months up to 5 years. During this period, your account will be fully locked and cannot be reactivated.
If you have any concerns about gaming, our trained support team is ready to help. If needed, we can connect you with a professional counselor.
Responsible gaming means keeping gaming in its proper place — as a form of entertainment, not the center of your life. 699bd believes every player should know their own limits and build healthy gaming habits accordingly.
Awareness is the foundation of responsible gaming. Being mindful of how much time you spend playing, how much money you're spending, and how you feel after a session is what makes you a responsible player. 699bd's responsible gaming policy is built to international standards.
We want you to enjoy every game free from pressure or anxiety. Play for the fun of it, not in expectation of winning. If you lose, don't be discouraged — wait for the next opportunity.
Remember: gaming is never a solution to financial problems. If you find yourself playing to escape financial stress, that is the first step toward addiction.
Monitoring your own behavior is an important part of responsible gaming. If you notice any of the signs below in yourself, take action right away.
If you notice any of the signs above, contact 699bd support immediately or enable self-exclusion. Taking action early is always the right call.
Responsible gaming doesn't mean stopping — it means playing the right way. Follow the habits below, as recommended by 699bd's responsible gaming team, and gaming will always be an enjoyable experience.
Once logged in to 699bd, you can easily set various limits from your account settings. These responsible gaming tools are completely free and available to use at any time.
Set a maximum daily, weekly, or monthly deposit amount. Reducing the limit takes effect immediately.
Decide in advance the maximum amount in BDT you are comfortable losing within a set period.
Set a maximum time limit for each session. You will receive an alert when the time is up.
At regular intervals, you will see a summary of how long you have played and how much you have spent.
Lock your account for a temporary break lasting anywhere from 1 day to 6 weeks.
Full self-exclusion for a period of 6 months to 5 years. Your account cannot be reactivated during this time.
To increase a limit, a 72-hour cooling-off period must pass first. This rule protects you from making impulsive decisions in the heat of the moment.
Answer the questions below honestly. If most of your answers are "Yes", it may be time to use the responsible gaming tools or seek professional support.
This questionnaire is not a professional diagnosis. However, if more than 3 answers are "Yes", please contact our support team immediately.
Addiction is not a sign of weakness — it is a health condition with real solutions. 699bd's responsible gaming team and external professional organizations are always ready to help. Reaching out takes courage.
Speak directly with our support team 24/7. Completely confidential.
Write to us at [email protected]. You will receive a detailed response within 24 hours.
If needed, we can connect you with a professional gaming counselor.
Enable self-exclusion at any time from your account settings.
Your identity and the details of your concern will be kept strictly confidential. No 699bd staff member will share your information with any third party.